1. General
1.1 Shortlet ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and process your personal information through our devices, products, services, applications, and other mediums affiliated with Shortlet.
1.2 This Privacy Policy is incorporated by reference into our Terms of Service. By accessing or using any of our services, you agree to this Privacy Policy.
1.3 We may update this Privacy Policy from time to time, and if the changes are significant, we will notify you, for example, by email.
2. Application of the Privacy Policy
2.1 This Privacy Policy applies to all systems, operations, and processes of Shortlet involving the collection, use, storage, handling, and disclosure of personal information. It applies to all users ("Users") of our services.
2.2 By accessing or using our services, you agree to this Privacy Policy.
3. Why We Process Your Information
3.1 We process your information to fulfill contractual obligations, provide services, prevent fraud, improve our products, provide support, conduct analytics, test features, and for marketing purposes.
3.2 We process personal information only after considering potential risks to your privacy and offering transparency and control over your data.
3.3 We may also process your personal information with your consent or as required by law.
4. Categories of Information Shortlet Collects and How We Collect It
4.1 We collect information you provide directly, information about your transactions, information from third parties, and information automatically collected.
4.2 Information provided to us includes personal details such as name, email address, and banking information.
4.3 We collect transaction-related information and may receive information from third parties and automatically collect data about your use of our services.
5. Information Collected Through Cookies and other Technologies
5.1 We use cookies and tracking technology to enhance user experience and collect aggregate information about usage.
5.2 Cookies help customize the website and provide security. By accessing our services, you consent to the use of cookies.
6. Biometrics Data and Face Recognition
6.1 Our application integrates third-party software for know-your-customer (KYC) verification, including face recognition for identity authentication.
6.2 Facial Data Collection and Usage: Our app utilizes the TrueDepth API to collect facial data for the purpose of verifying user identity through Smile ID’s facial verification API. This facial data includes but is not limited to facial expressions, orientation and location of the head, and camera position information. We share this facial data with Smile ID, our KYC provider, for verification purposes. Please note that we do not store this facial data within our app or on our servers. Smile ID handles the storage and processing of this data securely in compliance with applicable regulations.
6.3 We ensure secure transmission of data to the third-party provider, which complies with stringent data protection standards.
7. How We Use Information
We use information for research, product improvement, communication, and commercial purposes. We respect your preferences regarding communications.
8. How We Share Information
We do not sell personal data. We share data with service providers, financial institutions, affiliates, and for legal and security reasons.
9. Opt-Out Rights
You can opt-out of receiving offers or other notices from us. Some communications are necessary for service-related purposes.
10. Other Rights to your Personal Information
You have rights to access, correct, restrict processing, erase, and transfer your personal information. Contact us to exercise these rights.
11. Information You Share on Social Platforms
We are not responsible for maintaining the confidentiality of information you share publicly or with friends on social platforms.
12. Security and Storage of Your Personal Information
We implement suitable security measures to prevent unauthorized access to your personal information. Data is retained for as long as necessary for the purposes stated.
13. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
14. Protecting Children's Privacy
Our services are not directed at children under 18 years old. We do not knowingly collect personal information from children.
15. Links to Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked to our services.
16. Changes to Our Privacy Policy
We may revise this Privacy Policy, and the revised version will be effective upon posting.
17. How Can I Contact Shortlet?
If you have any questions or concerns regarding your personal information or this Privacy Policy, please contact us through Shortlet Support.
Last updated on: 2 April 2024