About Shortlet

Building Nigeria's Most Trusted Shortlet Marketplace

Shortlet is a place to book short stays in listings our team reviews before they go live, from hosts who have verified their ID, with the full price shown before you pay and support on WhatsApp and email if anything goes wrong.

Three things that go wrong with short stays, and what we do about each.

The problemThe home doesn’t match the photos. What we doEvery host verifies their ID and our team reviews each listing before it goes live. If a home still isn’t as listed, tell our support team: refunds follow the listing’s cancellation policy.

The problemThe price grows at checkout. What we doCheckout shows every line before you pay: the nights, our 3% service fee and any refundable caution deposit. No cleaning fee or VAT on top.

The problemNobody picks up. What we doOur support team is on WhatsApp and email for guests and hosts alike, and you can chat with your host in the app.

How we work

What we hold ourselves to

Show the working: If we put a number on the site, we can show where it came from.
Review it first: A listing is a promise. We review it before it goes live.
Say the full price: No fee appears for the first time at checkout.
Answer quickly: When something goes wrong, we help you sort it out.