Guest Safety & Trust

How to Avoid Shortlet Scams in Nigeria: What Every Guest Needs to Know

By Shortlet App Security Team6 min read
Secured keyless digital door lock for a verified shortlet apartment
Verification matters: Booking verified listings eliminates payment fraud and fake property claims.

Shortlets have become one of the most popular ways to find accommodation in Nigerian cities, and that popularity has attracted scammers. Fake listings, fraudulent agents and apartments that simply do not exist have cost Nigerian guests real money and, in some cases, left them stranded. Knowing how to spot the warning signs before you pay is essential. This guide covers the most common shortlet scams and the practical steps to verify a listing.

The most common shortlet scams in Nigeria

1. Fake listings with stolen photos

Photos lifted from legitimate listings, other websites or even foreign properties, attached to an apartment that does not exist or looks nothing like the images. The scammer collects payment and disappears, or the guest arrives to find a completely different property.

2. Demands for full payment before viewing

Pressuring guests to pay the full amount upfront by bank transfer before any viewing or verification. Once the money is sent, the "agent" becomes unreachable.

3. Fake agents claiming to represent a property

Scammers posing as agents or caretakers for apartments they have no connection to, sometimes using details copied from a genuine listing to appear credible.

4. Bait and switch on arrival

The apartment in the photos is real, but guests arrive to find a different, lower-quality unit, with the excuse that the original is unavailable. By then the guest has usually already paid.

5. Duplicate bookings

The same listing rented to multiple guests for the same dates, with whoever pays first getting the apartment and everyone else left without a refund.

How to verify a shortlet before booking

  • Book through a platform with genuine verification. The single most effective protection is booking somewhere that verifies listings before publishing, rather than classified sites or unmoderated social media groups where anyone can post anything.
  • Be wary of prices that seem too good to be true. If a listing is priced noticeably below comparable apartments in the same area, treat it with caution. Scammers use attractive pricing specifically to rush people into paying.
  • Never send the full amount by untraceable transfer to an individual. Legitimate platforms offer secure payment with accountability. Being asked to send everything directly to a personal account, especially before confirmation, is a significant red flag.
  • Ask for additional photos or a video call. A genuine host should have no issue providing extra photos or a short video walkthrough. Reluctance or excuses are worth taking seriously.
  • Check for reviews or a track record. Look for review history or evidence that other guests have stayed. A complete absence of history on a supposedly established listing is a warning sign.
  • Confirm details through the platform, not informally. Bookings should be confirmed through official channels rather than solely through WhatsApp messages from an unverified number.
  • Trust your instincts if something feels rushed. Scammers manufacture urgency, claiming the apartment will be gone unless you pay immediately. A legitimate host will allow reasonable time to decide.

How Shortlet.app protects guests

Every listing on Shortlet.app goes through a verification process before publication, designed to catch fake listings and confirm the property genuinely exists. Payments are handled securely through the platform rather than informal transfers to individuals, and pricing is displayed in Naira from the start, removing the guesswork and pressure tactics scammers rely on. This structure exists specifically to close the gaps exploited on unmoderated listing sites and social media groups.

Quick answers

What is the most common shortlet scam in Nigeria?

Fake listings using stolen photos, combined with a demand for full payment by transfer before any viewing.

How can I tell if a shortlet listing is fake?

Warning signs include prices well below comparable listings, refusal to provide extra photos or a video call, pressure to pay immediately, and no review history.

What should I do if I think I have been scammed?

Stop all payments immediately, keep every message and transfer record, and report it to your bank and the relevant authorities. Booking through a platform with secure payment gives you far more recourse than a direct transfer.

Book with confidence.

Shortlet scams are a real and growing problem, but they are largely avoidable if you know what to look for. Browse verified shortlet apartments on Shortlet.app with full guest protection.